Terms & Conditions
Minimum Order of $25.00, not including taxes, freight or handling charges.
Orders can be placed by visiting our web site at www.RoederIndustries.com or calling us at (407) 722-8700
All prices subject to change without notice.
Due to changing market conditions, manufacturing price changes, errors in advertisement and other extenuating circumstances, Roeder Industries reserves the right to make price adjustments accordingly.
Roeder Industries accepts: Visa, MasterCard, Discover and American Express.
Accounts with established credit may purchase on terms of "Net 30 days”. Past due accounts may be subject to delayed shipping and obtain a Pre Pay, Credit Card or COD status.
Purchases by new accounts must be paid by credit card until credit application has been completed and approved. All COD orders that exceed $200.00 will be sent cashier's check or money order. Any account may be put on a Pre Pay or COD status without prior notice. A $30.00 service fee will be charged for each occurrence of an NSF check. Accounts 30 days beyond terms may be charged at 1.5% per month on unpaid balances (18% annually). Accounts will be charged attorney fees, court costs, and any other fees that may be incurred by Roeder Industries in connection with the enforcement of collection of any obligation.
All applicable Federal, State and Local taxes will be added to the quoted prices at time of billing. Customers in Florida who are tax exempt must submit a current tax exemption form yearly.
All orders will be shipped best way via UPS Ground or freight unless otherwise specified. COD customers will be responsible for any additional COD Fee instituted by the carrier. Large or heavy orders may be shipped via common carrier. Orders may carry a minimum $5.00 handling charge per order. The purchaser is responsible for all freight and handling charges pertaining to the order unless otherwise specified.
Roeder Industries' warranties merchandise purchased for a period of 30 days from the date of Customer receipt. All electrical and electronic components and parts are specifically excluded from this warranty.
Merchandise sold by Roeder Industries may offer limited warranties from the respective manufacturer against defects in materials and workmanship. If Roeder Industries receive notice of such defects during the warranty period, the manufacturers, at their option, may repair or replace products which prove to be defective.
Returns, Credits & Exchanges:
All merchandise returns must be received within 30 days of the invoice. Merchandise is non-refundable after 30 days of invoice. Special Orders are non-refundable. All Electrical and/or Electronic Merchandise are not returnable for credit. If returned merchandise is designated returnable, and shows signs of mis-use, mis-handling or mis-installation, that item may not be accepted for credit at all. Customers wishing to return merchandise must obtain a Return Authorization number (RA#) by calling (321)567-0400 prior to shipping. The RA# must be clearly marked on the outside box. All return merchandise must be in new and original condition, and in original package and wrapping. All returned merchandise will be subject to a 25% restocking fee. If a Customer mistakenly orders the wrong merchandise, Roeder Industries will exchange that merchandise for the correct one. Customer pays all freight charges. If a Customer orders the wrong merchandise due to no error or fault of Roeder Industries, Customer may be granted permission to return that part for a 25% restocking fee. Returned merchandise will be credited to the customer's account once received and approved.
It is the responsibility of the customer to report all shortages or damages within 3 business days or invoice will stand as correct.
It is the responsibility of the customer to report all damaged packages to the delivery carrier prior to acceptance of package. Inspect all shipments upon receipt. If any packages are damaged, do not sign for or accept them without driver making notation on the freight bill or receipt. After receiving the shipment, remove the goods and thoroughly inspect immediately. If any concealed damage is found, notify the delivery carrier at once and initiate a claim in writing. Do not remove damaged merchandise until further inspection has been made by the carrier. Save carton and packing material for inspection. Loss or damage does not alleviate customer of payment terms obligations.
If you have any suggestions, recommendations, or comments please feel free to contact email@example.com or call (407) 722-8700